HRO
PRINCIPLES
Preocupation with
Failure
A mindset of precaution and prevention that treats any
weakness, failure, or near-miss as a sign
of potentially large-scale issues.
Reluctance to Simplify
The tendency to question assumptions, think critically,
and shift perspectives in order to get a
complete and nuanced picture of what is happening.
Sensitivity to
Operations
The state of awareness of the employees for their
intimidate tasks, as well as the overall status
of the operations - technology, people, and processes.
Commitment to Resilience
The capability and attitude to quickly notice, contain,
and learn from errors and use them to
bounce back to normal operations.
Deference to Expertise
In case of unexpected events, decision-making power
shifts to the person(s) with the most
knowledge about the issue.